Remote Customer Service Representative, Canton

About VortexWorks
VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries.
We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
What You'll Do
Handle customer-service or sales calls (inbound and outbound).
Follow detailed scripts and procedures.
Resolve customer issues using empathy, accuracy, and strong communication.
Meet performance goals for quality, response time, and satisfaction.
What You'll Need
Clear English communication (bilingual preferred, additional pay)
2-monitor setup, minimum ****p resolution each
Hard-wired Ethernet connection
Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation
Quiet, distraction-free workspace
Strong work ethic and ability to complete training modules independently
Preferred Background
2+ years of customer-service, call-center, or sales experience
Previous remote or performance-based work experience
Tech-savvy, reliable, and eager to learn
Please note this is a **** contractor position.