Collections Specialist, Uniontown

Collections Specialist

Position Overview:

The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This role requires a balance of professionalism, persistence, and customer service, with a focus on resolving payment issues while preserving strong business partnerships.

This position is ideal for someone who is detail oriented, confident in communication, and comfortable navigating financial conversations with corporate clients.

Salary: $41,600 - $52,000

Key Responsibilities

Manage a portfolio of business accounts and monitor outstanding balances

Contact clients regarding past due invoices through phone, email, and written communication

Investigate and resolve billing discrepancies, short pays, and disputed charges

Negotiate payment arrangements when necessary while adhering to company policies

Prepare aging reports, account summaries, and collection status updates for management

Recommend accounts for escalation, credit hold, or third party collections when appropriate

Ensure compliance with company procedures and applicable regulations

Build and maintain positive, professional relationships with client contacts

Qualifications

Experience in B2B collections, accounts receivable, or related financial roles preferred

Strong communication and negotiation skills

Ability to handle difficult conversations with professionalism and tact

High attention to detail and strong organizational skills

Proficiency with accounting software, ERP systems, and Microsoft Office

Ability to analyze account data and identify payment trends or issues

Preferred Traits

Comfortable balancing firmness with customer service

Problem solver who can navigate complex billing situations

Team oriented mindset with a willingness to collaborate across departments

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