Customer Service Representative, Casper

Customer Service Representative
Help us help customers manage their subscriptions.
You'll be answering phone calls from the comfort of your home.
You'll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
Having a distraction-free and noise-free background is important.
You will be assisting customers with filing complaints, billing inquiries, and fulfillment issues.
Our ideal applicant is very comfortable in a high-call-volume environment and ready to stay busy!
Job Requirements:
Required availability includes start times as early as 7 AM and ending at 4 PM MDT (8 am - 5 pm CST).
Reliability, schedule adherence
Reliable internet connection (A minimum of 50 Mbps download speed).
PC or Laptop with at least Windows 8 or High Sierra IOS.
USB headset for taking calls
A dedicated, quiet workspace.
Excellent reading/writing skills.
Ability to work 25+ hours per week, minimum.
Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
Solid PC skills.
(data entry, systems navigation, basic troubleshooting, etc.)
Must live in Wyoming or Kansas.
Other information:
Permanent position.
Monetary Incentives.
Training will be done remotely via ZOOM.
Training is paid.
You will be paid weekly via direct deposit.