Front Desk / Medical Assistant, Virginia

Front Desk/MA Floater (Full-Time) – GYN Oncology Practice (Fairfax, VA)

Our client is the premier OB/GYN network in the Greater Washington, DC, Northern Virginia, and Maryland region. Their GYN Oncology division, provides compassionate, comprehensive care to women facing gynecologic cancers. They are currently seeking a Front Desk Receptionist/Medical Assistant Floater who is customer-focused, dependable, and ready to support their clinical and administrative teams in delivering excellent patient care.

This is a great opportunity to join one of the region’s most respected OB/GYN practices and be part of a dynamic, collaborative healthcare team.

Position Overview

The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%).

Key Responsibilities

Front Desk Duties:

Greet and check-in/out patients in a courteous and professional manner

Collect co-pays and verify insurance eligibility

Register new patients and update existing patient demographics in the EHR

Schedule, confirm, and reschedule appointments

Answer and triage incoming calls; respond to patient inquiries

Obtain referrals, medical records, and prepare charts

Post daily charges and process payments

Floater/Medical Assistant Support:

Cover front desk or MA duties at various locations based on need

Assist physicians with patient intake and clinical procedures

Provide compassionate, confidential communication to patients

Maintain clean, organized, and stocked clinical and reception areas

Requirements

Requirements

High school diploma or GED required

Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)

Proficiency in EHR systems and Microsoft Office Suite

Solid understanding of medical terminology

Excellent communication, interpersonal, and organizational skills

Ability to handle sensitive information with professionalism and confidentiality

Calm and effective under pressure; strong problem-solving skills

Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (selected locations based on employee's address)

Flexibility to adjust schedule on short notice to support provider needs

Benefits

Salary

Range: $20/hr. to 23/hr. based on experience

We offer mileage and incentive reimbursement for full-time employees in this position.

Benefits

Competitive salary

Medical, dental, and vision insurance

Flexible spending and health savings accounts

401(k) retirement plan

Paid time off (vacation, sick, personal) and paid holidays

Mileage reimbursement

Supplemental insurance: prescription, accident, critical illness, hospital indemnity

Employee Assistance Program (EAP)

Schedule:

Monday to Friday

8:00 a.m. to 4:30 p.m.

Full-time (40 hours/week)

Work Environment

Clinical office setting

In-person position