Retail Customer Service Supervisor, Champaign

PetSmart, Inc.
- - Responsibilities: Facilitates the associate experience and supports associate development; Leads and directs associates when acting as the Leader on Duty; Promotes and coordinates store events and marketing for adoptions, vet partnerships and shot clinics; Responsible for pet parent experience and outcomes and responds to pet parent concerns; Back-up to operate point-of-sale (POS) systems and handle cash transactions