Customer Service&Project Coordinator Print&Signage, Chandler

Customer Service&Project Coordinator

Print&Signage

Chandler, AZ About Us

AlphaGraphics Chandler | Gilbert | Scottsdale is a locally owned leader in printing, signage, and visual communications. We help businesses and organizations bring their ideas to life through high-quality print, signage, marketing, and branded solutions. Our team is fast-paced, collaborative, and customer-focused. We take pride in delivering exceptional service, solving problems, and helping our clients look their best. If you enjoy working with people, staying organized, and being part of a team where every day is different, we'd love to meet you.Position Overview

We are seeking a motivated and detail-oriented Customer Service&Project Coordinator to join our growing team. This role serves as a key point of contact for customers both in person and through phone/email communication, helping guide projects from initial inquiry through production and delivery. While this role includes front-counter customer service responsibilities, it is also highly collaborative and project-focused. The ideal candidate enjoys helping customers, solving problems, multitasking in a fast-paced environment, and keeping projects organized and moving forward. You'll work with a wide variety of products, including business printing, signage, marketing materials, event graphics, direct mail, and more. Full-time position. Standard weekday business hours. No nights or weekends.Key Responsibilities

Greet and assist customers in person, by phone, and via email in a professional and friendly manner

Manage customer inquiries, quotes, orders, and project updates

Accurately enter and process orders using our order management systems

Help customers determine the best products and solutions for their needs

Coordinate with production teams to ensure projects are completed accurately and on time

Review files, job specifications, and project details for accuracy

Communicate proactively with customers throughout the project lifecycle

Assist in resolving customer questions or concerns with a positive, solutions-focused attitude

Maintain knowledge of our products, services, capabilities, and pricing

Support a positive, team-oriented work environment Qualifications

Previous customer service experience required

Print, signage, marketing, or related industry experience preferred, but not required

Strong communication and organizational skills

Ability to multitask and manage multiple projects simultaneously

Self-starter with strong problem-solving abilities and attention to detail

Comfortable working independently while also contributing as part of a team

Comfortable learning new software and technology systems

Positive attitude and genuine desire to help customers

Ability to stay organized and professional in a fast-paced environment Benefits

Competitive hourly pay based on experience

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Opportunities for growth and advancement

Supportive and collaborative team environment How to Apply

If you are passionate about customer service and enjoy working in a fast-paced, creative environment, we'd love to hear from you. Please submit your resume along with a brief introduction explaining why you would be a great fit for our team. AlphaGraphics Chandler | Gilbert | Scottsdale is an Equal Opportunity Employer.