Server, Charlotte

Full-time Description The Le Meridien | Sheraton Charlotte Hotel is currently seeking a dynamic, and motivated individual for the position of AM Server at our StepStone Hospitality managed hotel. If you are a results-driven, guest-focused, and hospitality experience, we want you to be a part of our team! Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.· Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation. · Memorize menu selections and wines including being familiar with daily specials and basic ingredients. · Use proper verbiage and etiquette including serving ladies first · Write order on check or memorize order. · Relay order to kitchen and service bar utilizing point of sale system · Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout. · Total bill and accept payment or refer guest to cashier. · Ladle soup, portion pies and desserts, and brew coffee. · Clear and reset counters or table at conclusion of each course. · Assist in cleaning and wiping down of service areas and prep areas · Notify a manager immediately of any guest complaints. · Use proper etiquette guidelines for seating guests. ·Ask department telephone using proper telephone etiquette · Practice and observe all safety rules and procedures. · Assist all service personnel in any duties as requested. · Maintain and follow all cash handling procedures. · Ability to accurately use various office software. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manualdexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned.