Customer Service Representative, East Amherst

Customer Service Representative
This is an in-office position
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most.
We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here.
That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
When you grow, GEICO grows.
And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO.
We're looking for Customer Service Professionals for our Getzville, NY office.
This role is for people who want to provide our policyholders the excellent customer service they want and need.
You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations.
Join our team to deliver personalized service that demonstrates the value of being insured by GEICO.
If you want a career with plenty of growth opportunities, let's talk.
Starting pay is $*****/hr / $40,****** annually.
Qualifications & Skills:
Candidates must have the ability to commute to our Getzville NY location.
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
Annual Salary: $***** - $*****
The above annual salary range is a general guideline.
Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate.
Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.