Customer Service Representative - State Farm Agent Team Member, Depew

Customer Relationship Manager
Benefits: Opportunity for advancement, Paid time off, Training & development
Position Overview: Successful State Farm Agent is seeking a qualified professional to join their winning team.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive:
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Compensation: $40,****** - $65,****** per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are located in West Seneca, NY and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees.
State Farm agents' employees are not employees of State Farm.
Agents are responsible for and make all employment decisions regarding their employees.