Account Associate - State Farm Agent Team Member, Lockport

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Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training&development About Our Agency: Our agency is built on consistency, accountability, and creating an environment where people can succeed while enjoying the process. We're a team that values hard work, ownership, and showing up every day ready to get the job done. We keep things engaging and rewarding throughout the year. From January through March, we run a promotion with prizes and opportunities to earn extra PTO. We also enjoy weekly rewards like lunch from local restaurants, fun in-office competitions, and even small daily workouts to keep energy high. Starbucks surprises are a regular treat, and our annual off-site fall planning meeting includes meaningful speakers and team-building activities. Our office culture is driven, fun, and team-oriented. We're looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together.Role Description: As Account Associate - State Farm Agent Team Member for Dan Schmidt - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. We believe great results come from consistency and teamwork. Our office offers ongoing sales challenges and recognition programs that reward effort, activity, and performance. New hires can take advantage of fast-start incentives, while experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition for exceeding expectations.Responsibilities: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications: Strong organizational skills and attention to detail.Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. Compensation: $60,000.00 - $70,000.00 per year Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Buffalo, NY and help customers with their insurance and financial services needs, including:Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.