Customer Service Specialist - Part-Time Only, Moorestown

Customer Service Specialist - Part-Time Only
Share Apply Part-time High school degree $***** per hour
Pay & Advancement
Starting pay:
$18/hour
Pay raises:
at 90 days, 6 months, 12 months, and every 6 months after that
Must be 18+ years old to apply
At Aqua-Tots Swim Schools, we provide the highest quality swim lessonsand we have a blast doing it!
Our mission is to be the best swim school in the world.
We believe swimming is a life-saving skill that every child should learn.
That's why we're looking for friendly, enthusiastic team members who want to make a difference.
The Part-Time Customer Service Specialist is a game-changer in the life of a child.
They are responsible for implementing & upholding the Aqua-Tots Core Values in every interaction, whether with children, parents, or staff members.
Our Benefits:
Starting pay:
$18/hour (Must be 18+ years old to apply)
Pay raises:
at 90 days, 6 months, 12 months, and every 6 months after that
Only Part-Time Hours available
Weekly and Monthly contests to win prizes and money
Career growth into leadership roles
Paid training
Medical, dental, and vision benefits (for eligible team members)
401(k) with company match
Telehealth + supplemental insurance (disability, accident, hospital)
Quarterly team outings & holiday parties
Employee and member referral bonuses
Educational Assistance & Personal Enrichment programs
Employee family swim lesson discounts
Break room stocked with snacks & drinks
Closed for major federal holidays
Aqua-Tots Core Values
Want to see what it's like to work here?
Watch this short video: ?
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What we are looking for
Outgoing, friendly, and professional
Excellent communication and hospitality skills
Comfortable using computers and scheduling software
Great at multitasking and staying organized
Detail-oriented and dependable
Customer service or hospitality experience preferred
Sales experience is a plus
Bilingual
is a bonus (Spanish, Mandarin, etc.), but not required
What this position is NOT:
This is not a receptionist position
This is not a full-time position
This is not a seasonal or short-term position
Schedule Requirements
Minimum of 3 shifts per week:
At least
2 weekday afternoon/evening shifts
(3:308:30 PM) AND
1 weekend shift
Saturday OR Sunday (8:30 AM1:30 PM)
Job Requirements
Must be 18 years or older
This is a
front-facing position
requiring constant interaction with families, children, and staff, and providing friendly, welcoming, and engaging greetings and support.
Must be able to
stand and remain on your feet for the full shift
Must be able to
lift up to 30 pounds
when needed
Must be able to
walk in and out of the heated pool room
throughout the shift (temperature and humidity changes)
Must have strong computer proficiency and the ability to quickly learn new systems
Must be able to manage customer scheduling and navigate multiple computer programs simultaneously
Must be able to securely manage and remember multiple passwords
Must be capable of multitasking efficiently in a fast-paced environment
Must have strong attention to detail and a high level of accuracy
Must have excellent verbal communication and professional phone skills
Must be able to perform light cleaning duties, including mopping, wiping down surfaces, organizing, and taking out trash
Must be able to staff meetings and in-service trainings.
Must be dependable, punctual, and reliable
What You'll Do
Greet customers with a warm, welcoming attitude
Communicate effectively with families and children
Build strong relationshipslearn names, show you care
Answer phones, give tours, and explain swim programs
Enroll students and manage class schedules using our system
Resolve customer concerns with empathy and professionalism
Maintain a clean, friendly, and safe front desk and lobby
Smile and have fun while making a difference!
Work schedule
Weekend availability
Monday to Friday
Benefits
Flexible schedule
Health insurance
Dental insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Vision insurance
Life insurance
Disability insurance
Aqua-Tots Swim Schools - Mt Laurel Township **** Nixon Dr, Mt Laurel Township, NJ *****, USA Apply