Unit Secretary, Norfolk

GENERAL SUMMARY

The Unit Secretary provides clerical and secretarial support for the patient care team. Reports to department leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides clerical and secretarial functions for the service area.

Acts as a receptionist on the unit and provides appropriate assistance to families and patients.

Communicates unit-related and/or patient-related needs to other departments and healthcare team members.

Participates in department performance improvement activities with a focus on patient safety and excellence in customer service.

Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

None required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent preferred.

Knowledge of medical terminology and computer data entry experience required.

Must be able to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

WORKING CONDITIONS

Normal patient care environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

PHYSICAL REQUIREMENTS

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