Manager, National Field Training, Chicago

Job Description

The National Training Manager (NTM) supports the Associate Training Director in the design and delivery of training solutions for customer-facing account managers. The NTM ensures both Training & Development and Brand Strategy are effectively represented in all training programs and solutions. This role is accountable to quickly build relationships with and manage several key stakeholders at various levels. The role requires a high level of performance coaching, strategy alignment/execution, and application of training fundamentals to enhance performance learning of participants.

Travel Requirement: 30-40% 

 

Core Job Responsibilities:

Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants

Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships

Build annual Sales training plan based on brand strategic & tactical priorities, observations, insights, and stakeholder feedback

Demonstrates importance of continued learning and builds advanced training through enhanced knowledge, strategies, etc. for new and existing representatives

Leads cross-functional initiatives and may be responsible for additional special projects within training organization

Executes strategy and tactics with little guidance and/or direction from Training Director or Associate Director leadership

Leverages existing Learning & Development core platforms and content within the specific Franchise/Brand training products, to limit duplicative efforts Demonstrates direct and open communication to key stakeholders resulting in positive relationships and mutual alignment

Provides candid and specific verbal & written feedback to training participants resulting in their awareness of strengths and weaknesses including a plan for improved performance  

Provides coaching and feedback to Rotation National Field Trainers (NFT) across the US Specialty organization to help their development and accelerate performance.

Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals

Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into brand team business plans

Recognized as a product and disease-state expert for (ACP) Lupron Peds and Women’s Health Lo Loestrin Fe and Orilissa disease states

Design customized, franchise specific onboarding plan. Own/Assists with the on-boarding, development, and mentorship of the US Specialty Franchise Rotation NFTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.

Leads training execution for both the VSR & CSA models for the Women’s Health product lines.  Will also work closely with the AD of Training to develop, design, implement, execute, and pull through the sales force model of the future

Assist the Associate Training Director in the development and execution of training workshops for National Sales Meeting.

Leads professional development of Rotational NFTs through individual coaching and leadership programs across both the ACP and Established Products (i.e. WH products)

Integrated strategic partner with brand teams by attending Internal Business Meetings, Sales Marketing and Training Meetings, and other brand sponsored initiatives

Support the Associate Training Director in the development and execution of the Strategic Training Plan for ACP and Women’s Health

Recruits and develops representatives to become the next National Field Trainer

Co – Leading our Challenger Training for our internal new hire training

 

Key stakeholders:

CA&O leadership

ACP/Women’s Health Franchise/Brand Sales Leadership

ACP/Women’s Health Franchise/Brand Marketing Leadership

ACP/Women’s Health Leadership