Customer Service Representative (Part-Time), Des Plaines

Job Title
Customer Service Representative
Shift Available
5:00 PM - 10:00 PM, Part-Time
Overview
Join a stable and growing organization offering competitive weekly pay, quick advancement, and a customized training program.
Work in a professional, positive, and people-centered environment with modern facilities and access to a 401(k) plan.
Responsibilities
Assist Dayton Freight customers with inquiries including freight pickup requests, rate quotes, freight charges, hot shipments, shipment tracing, and appointments or special requests.
Support the Service Center Manager, take and deliver messages, provide assistance to drivers, prepare bills of lading and delivery receipts, and maintain excellent communication with external and internal customers as well as interline companies.
May also assist with payroll, data entry, freight reports, driver collect reports, billing, and filing.
Qualifications
Skillful in Microsoft Office programs, excellent keyboarding skills, experience in a fast-paced environment with attention to detail, experience handling a high volume of phone calls, and exceptional communication and customer service skills.
Physical Demands
This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment.
Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Starting pay: $*****/hour.
Pay varies depending on relevant experience.