Clinical Office Assistant, Ft Mitchell

Clinical Office Assistant

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Heart and Vascular department in Edgewood. Shift/Hours: Full-Time

40 hours/week, First Shift. No evenings, weekends, or holidays required! The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including: Patient registrationPatient scheduling Patient billing Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments) Medical records retrieval, release, or collection Data entry Answering phones Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Qualifications: Education, Credentials, Licenses: High school graduate or GED Specialized Knowledge: Medical terminology Computer fluency/literacyCommunication skills (verbal and written) Maintain patient confidentiality Organization and prioritization skills Kind and Length of Experience: 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions. FLSA Status:Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.