Warehouse Operator - Wave Planner, Independence

Warehouse Operator - Wave Planner

Location: Independence, USA Schedule: 1A/ 5:00am - 5:30pm Sunday/Monday/Tuesday and every other Wednesday. Position Summary: The Wave Planner/Clerk carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.Essential Duties and Responsibilities

Customer Service: Process all customer orders in a timely and accurate manner. Customer Interfacing Activities: Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner. Clerical: Oversee all paperwork associated with orders and maintain the corresponding files.Data Entry: Operate the computer terminal in a proficient manner. Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner. Documentation: Ensure the accuracy of all receiving and shipping documents. Gather and maintain all data and records relative to shipping and receiving activities.Quality Control Responsibilities: The quality control functions include but are not limited to using the appropriate documentation to ensure that all products and orders are received, handled, and shipped correctly. Safety, Housekeeping, and Compliance: All associates are responsible for executing all safety protocols and will accomplish all job tasks in a manner that promotes safety.Other Duties (Site Specific)

Other clerical duties, including backup support as assigned. Performs other duties as assigned. Work overtime as dictated by business whether mandatory or voluntary. Supervisory Responsibilities

None Minimum Required Qualifications

Education and/or Experience: Must have a high school diploma or general education degree (GED). Certificates, Licenses, Registrations or Professional Designations: None Other: Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.Skills, Knowledge and Abilities

Computer Skills: Basic computer skills Working knowledge of computerized applications (Microsoft Suites) Language Skills: English (reading, writing, verbal) Mathematical Skills: Basic level Other: Strong attention to detail accuracy and accomplish job task in a timely manner. Good verbal and written communication skills.Preferred Qualifications

Previous customer service experience including phone calls, and operating office equipment. Physical Demands

Occasionally Bending Frequently Walking and Standing Constantly Sitting Ability to Lift/Carry and Push/Pull 11-20 pounds Reach above shoulder, squat, or kneel. Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.