United States

Trainer, Texas

Trainer, Texas
Description

Job Responsibilities:
  • Create training materials and resources to support user learning
  • Update existing business process documentation to reflect changes for new ERP System
  • Conduct training sessions for individuals and groups, both in-person and online, on new ERP system
  • Provide ongoing support to users, answer questions, and offer follow-up training or refresher courses
  • Work with cross-functional teams to assess progress and effectiveness of the training approach and recommend changes for an improved training experience
  • Access and evaluate learner progress
  • Provide ad-hoc training and support as needed

Skills:
  • Experience with ERP system, such as SAP or Oracle, preferred, not required.
  • Experience with SAP Enable Now / WalkMe experience a plus.
  • Knowledge and/or experience related to water industry preferred, not required.
  • Training delivery methods, such as webinars, one-on-one coaching, and classroom instruction
  • Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint, SharePoint).

Education/Experience:
  • Bachelor’s degree in HR, Training, or Education preferred with 3 years of applicable work experience
  • Experience with ERP system, such as SAP or Oracle, preferred, not required
  • Experience with SAP Enable Now / WalkMe experience a plus
  • Knowledge and/or experience related to water industry preferred, not required
  • Excellent interpersonal and verbal/written communication skills
  • Ability to provide effective feedback and assess user progress
  • Familiarity with different training delivery methods, such as webinars, one-on-one coaching, and classroom instruction
  • Able to execute tasks with high levels of autonomy in an unstructured environment
  • Agile mindset requiring flexibility and open-mindedness and willingness to adjust to changing project direction
  • Strong understanding of general business concepts/processes
  • Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint, SharePoint)
Highlights
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