Systems Engineer II- MDM, Texas

Description

Job Responsibilities:

MDM Platform Administration
Configure and maintain Intune and JAMF policies, profiles, and compliance rules.
Manage Apple Business Manager and VPP licensing.
Serve as final escalation for device enrollment and policy issues.
Security & Compliance
Implement conditional access policies and encryption standards.
Coordinate VPN client deployments (PaloAlto GlobalProtect).
Collaboration & Integration
Partner with business units to translate needs into technical solutions.
Lead platform migrations and enterprise mobility security initiatives.
Support & Documentation
Provide Tier 3 support and cross-train team members
Maintain documentation and contribute to process improvement
Work on and resolve tickets related to mobile devices and IoT devices.

Skills:

Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed.
Advanced understanding of:
Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access.
JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management.
Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration.
VPN client coordination: PaloAlto GlobalProtect or others.
Strong communication skills—both verbal and written—with the ability to collaborate across technical and non-technical teams.
Experience managing both iOS and Android devices.
Demonstrated ability to work independently and lead initiatives in an enterprise environment.

Education/Experience:

Minimum 3–5 years of hands-on experience with Intune and JAMF in an enterprise setting.
Proven track record managing large-scale mobile fleets (5,000+ devices).
Experience with identity providers (Okta, Entra ID, etc.) and SSO integration.
Microsoft certifications preferred (e.g., MS-102, MD-102).
HSD

Highlights

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