Software Support Consultant (Entry Level), College Station

Software Support Consultant (Entry Level)

Launch your career with Reynolds and Reynolds! Are you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth. What you'll do: Help customers resolve software questions and issues by phone, email, or chatGuide users through features and best practices for our software solutions Document solutions and contribute to making our support resources even better Work with teammates to continuously improve our customer experience Who we're looking for: Great communication skills (written and verbal) Analytical and enjoy troubleshootingDetail-oriented and organized Customer-focused, with a positive attitude Willing to learn new systems and processes (full training provided) Education: Degree in Information Technology, Information Systems, Computer Information Systems, Technical Communication, or Business Administration (with IT coursework) a plus, but not required.Why join Reynolds and Reynolds? Competitive salary and performance-based growth Excellent benefits package: health, dental, vision, paid time off, 401(k) with match, free onsite dining and gym, and more Onsite medical center and wellness benefits Supportive team environment and ongoing trainingOpportunities to make an impact and advance your career Ready to get started? Apply today to join our growing team!