TEST POSITION - DO NOT APPLY - Assistant Store Manager, Manitou Springs

Assistant Store Manager

If you're an experienced manager from retail, hospitality, or productionand you've led teams of 2030 peoplethe Assistant Store Manager role at Goodwill could be your next great opportunity. We're looking for strong operators with solid customer service, financial, and team-development skills who are energized by goals and community impact. In this high-visibility role, you'll receive immediate training and play a key part in driving store performance. This is a hands-on leadership position, not entry levelperfect for someone who blends business savvy with genuine people leadership.If you're motivated by meaningful work and excited to support a mission that helps individuals across Colorado gain greater independence, we'd love to meet you. Join Goodwill of Coloradowhere your leadership changes lives. The Assistant Manager, Retail Center will manage the daily operations of a Retail Center, in an Assistant Manager role. The Assistant Manager acts as Retail Center Manager in the Manager's absence.As a Retail Center Assistant Manager, you will support your Retail Center's responsibility for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. Assistant Managers must be empowering leaders who not only have the ability to operate and manage several diverse departments within the Retail Center but also have the ability to inspire and develop their staff. Assistant Managers must be hands-on professionals who take an active role by "rolling up their sleeves" to achieve success.The Assistant Managers will be held accountable for their performance and along with their Retail Center Manager will be held accountable for the performance of their Retail Center. An Assistant Manager must have the ability to accomplish profitability through managing daily operations such as merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product 'sweet-spot' pricing, build community rapport, and customer relations with an 'Attitude of Gratitude', and empower staff and employees to create and accomplish both professional and personal goals. In addition, the Assistant Manager will support the Retail Center Manager's responsibilities for budgeting, financial reporting, and profit and loss.Goodwill Retail Centers must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance. Working with a team of retail professionals, you will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. The Assistant Managers will be team players who can manage change while motivating and inspiring others.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: A High school diploma or equivalent is required; some college is preferred. Experience: At least 2 years supervising retail operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.Other: Organizational skills to manage multiple projects, people, and Retail Store functions. The ability to work within a deadline-pressured environment. An understanding of marketing and retail principles. An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.The ability to create, review and understand statistical information to increase the success of the Retail Store. The ability to understand, analyze and scrutinize financial statements. Must possess the ability to adapt, adjust, and mold to changing circumstances. The ability to make difficult choices and be accountable for overall Retail Store performance.The ability to train, develop, and recognize talent and leadership. Empower your team to manage and lead their departments or functional areas. Effective verbal and written communication skills. The ability to communicate upwards, downwards, and lateral in an effective manner. An interest and empathy for people with disabilities and disadvantages.Able to obtain walkie stacker and/or forklift certification to safely operate equipment. Ability to move to other stores within their assigned region depending on business needs. Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision. The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.This position offers you the opportunity to play an influential and visible role as our company grows. Training will begin immediately to prepare you to be responsible for effective and efficient management of a Store. To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Goodwill of Colorado does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.