Software Development Specialist, Mexico

We are seeking a UX Designer to translate complex business requirements into intuitive, elegant, and scalable digital experiences . This role combines user research, interaction design, and usability best practices to create human-centered solutions that enhance user satisfaction and drive business outcomes.

The ideal candidate has a strong foundation in user-centered design (HCD) , excels at turning insights into actionable designs, and thrives in a collaborative, agile environment.

• Conduct user research (interviews, surveys, contextual inquiry) to understand user needs and behaviors
• Develop personas, journey maps, and task analyses to guide design decisions
• Create wireframes, prototypes (low to high fidelity), and user flows
• Design intuitive interaction patterns and responsive user interfaces
• Perform usability testing and heuristic evaluations to validate designs
• Define and structure information architecture for digital products
• Iterate designs based on user feedback, analytics, and A/B testing results
• Ensure compliance with accessibility standards (WCAG, ADA)
• Collaborate closely with product managers, engineers, and stakeholders
• Present design concepts and rationale through clear storytelling and documentation

1. User Research & Insights
2. Journey Mapping & Persona Development
3. Wireframing & Prototyping
4. Interaction & UI Design
5. Information Architecture
6. Usability Testing & Evaluation
7. Design Thinking & Human-Centered Design
8. Agile UX Delivery
9. Accessibility & Inclusive Design
10. Collaboration & Communication

• Proven experience in UX design, product design, or interaction design
• Strong expertise in:
  • User research methodologies (interviews, surveys, contextual inquiry)
  • Wireframing and prototyping tools (Figma, Sketch, Adobe XD, InVision, Axure)
  • Usability testing and heuristic evaluation
• Solid understanding of:
  • Information architecture and user flows
  • Interaction design and responsive design principles
  • Accessibility standards (WCAG, ADA)
• Experience working in Agile environments with rapid iteration cycles
• Strong communication, presentation, and documentation skills

• Experience building and maintaining design systems, style guides, and component libraries
• Basic knowledge of front-end technologies (HTML, CSS, JavaScript)
• Familiarity with advanced research tools and analytics (Hotjar, Mixpanel, Google Analytics)
• Experience with motion design, micro-interactions, and animation
• Exposure to UX writing and content design
• Understanding of service design and end-to-end workflow optimization
• Experience with emerging interfaces (AR/VR, conversational UX)
• Familiarity with collaboration tools (Jira, Confluence, Notion)
• Experience facilitating workshops and stakeholder alignment sessions

• User empathy and analytical thinking
• Creative problem-solving
• Attention to detail and visual clarity
• Strong collaboration and stakeholder management
• Ability to balance user needs with business goals

• Headcount: 1 UX Designer
• Collaboration: Works closely with Product, Engineering, and Business teams