Customer Service and Sales Representative, Columbia

divh2Customer Service and Sales Representative/h2pAre you a people person with a passion for sales? IMKO Workforce Solutions is looking for motivated and enthusiastic Customer Service and Sales Representatives for a national storage company with a call center located in Columbia, MO. In this role, youll be the first point of contact for customers, helping them find the perfect storage solutions for their needs. If youre a persuasive, friendly, and resilient problem-solver, we want to hear from you!/ppShift: This is a full-time, on-site position. Applicants must be able to work 40 hours per week and be available between 11 am and 10:30 pm seven days per week (this includes weekends). This position will have split days off./ppPay: $19.50/hr/ppResume is required to apply./ppWhat Youll Do:/pulliHandle both inbound and outbound calls in a professional, friendly, and timely manner./liliEngage with potential and current customers to promote our services and close sales./liliGuide callers through the sales process by actively listening to their needs and recommending suitable storage solutions./liliProvide an excellent customer experience by addressing caller inquiries, overcoming concerns, and creating a sense of urgency./liliAccurately record caller information and sales details./liliAdhere to key performance indicators related to call volume, conversion rates, and customer satisfaction./liliStay up-to-date on all our features, procedures, and benefits./li/ulpWhat Were Looking For:/pulliApplicants must possess a high school diploma or GED./lili6+ months of call center, clerical, or customer service experience is required./liliExcellent oral and written communication skills, time management, and a professional demeanor./liliTyping speed of 35-40 wpm./liliThe ability to work on a computer and navigate the internet is essential./liliThis is a sedentary role that requires sitting for extended periods./li/ulpReady to join our team? Apply now! We offer weekly pay and benefits./p/div