Experience Strategy Architect, Columbia

Humana Inc is seeking an Experience Strategist who will contribute to the Customer Experience team by translating customer signals into actionable insights.
The role involves synthesizing VOC data, applying experience frameworks, and collaborating across teams to inform design and implementation.
Ideal candidates will have 3-5 years of relevant experience and a Bachelor's degree in a related field.
The position is remote with occasional travel required, offering a salary range between $78,400 and $107,800 annually, along with various employee benefits.
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