Network Engineer, Indiana

Job Description:

Extensive hands-on experience managing the Infrastructure at the Data Center, Colo, and Client Cloud Exchange.

Hands-on experience on rack & stack and cabling in a large Data Center Network Infrastructure.

Co-ordinate remotely with Telecom ISP and remote technician at Branch/DC/COLO/Client facility for Rack & Stack, Cable Cross Connect, and provisioning of network devices.

Troubleshoot Layer 2 and Layer 3 Datacenter (DC) Nexus infrastructure.

Manage and Troubleshoot switch network configured with MST, RPVST, Ether-channel, Dot1Q Trunking, Pruning, etc.

Manage and troubleshoot complex enterprise routing with MPLS, BGP, and QoS on Cisco ISR/93xx/9xx/ASR Routers.

Hands-on experience in designing, deployment/implementation, and trouble shooting.

Aruba Silver peak SDWAN. Hands-on experience working on Wireless technologies - Aruba Central, Cisco WLC C9800/DNAC/LWAP, 4G Cradle Point.

Hands-on experience on managing the F5 product Big-IQ, Big-IP LTM/GTM, Physical/Virtual/Viprion-Host load balancer.

Hands-on experience working on the SASE (Secure Access Service Edge) solution and its integration with SDWAN.

Understanding of Next Generation Firewall setup and basic hands-on over Firewall logs review.

Understanding of end-to-end data flows and traffic patterns (Wireshark).

Person with Automation, innovation, problem solving, innovative thinker, and a solution mindset.

To adhere to quality standards, regulatory requirements, and company policies, ensure a positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

To participate or contribute to the EN business in the creation of proposals to drive Service improvement plans.

To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.

To provide support for on call escalations /L3 level support and doing incident & problem management.

Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.