Customer Engineer, Columbus

OEM Vehicle Validation&Issue Troubleshooting Specialist

Job Duration: 12 Months on W2 Job Location: Columbus, IN Job Type: Onsite, M-F, 8-5 Primary Functions:

Vehicle Support: Development powertrain system support and troubleshooting including hardware, software, controls and electronic systems level troubleshooting Issue troubleshooting and resolution: Following troubleshooting trees independently where troubleshooting trees are available or using engineering judgement to diagnose issues, working with technicians to carry out investigation&resolution, tracking issues with clear documentation of outcomes and communicating plans and outcomes with engineers, techs and customers. Validation support: Utilize Calterm and other engineering tools to download ECM software and calibrations (in collaboration with support from Columbus team), participate and support Vehicle Validation activities - collecting data, overriding engine conditions, addressing and documenting issues with regards to validation.Communication and documentation: utilize both existing documentation paths for issue tracking and create new communications or documentation methods based on scope of work. The Ideal Candidate Will Have:

Experience troubleshooting on vehicles. Those with backgrounds as a heavy duty technician or service writer/advisor would do well Proven success with technical problem solving Experience working with engines Past experience working for a corporation Ability to manage workload and prioritize tasks while maintaining effective communication and documentation