Data Entry Customer Service, Ohio

Job Description

Job Description

We are seeking a detail-oriented and proactive individual to join our team as a Data Entry Customer Service representative. This role involves managing and inputting customer data accurately, addressing inquiries, and maintaining a high level of customer satisfaction. You will work closely with our customer service and data management teams to ensure seamless operations and support our commitment to quality service.

Responsibilities

Input and verify customer data with a high degree of accuracy.

Respond to customer inquiries via phone and email, providing timely and professional support.

Maintain and update customer records in our database systems.

Collaborate with team members to resolve any data discrepancies or customer issues.

Prepare regular reports and assist with data analysis as required.

Ensure compliance with company policies and data protection regulations.