Data Entry Customer Service, Ohio

Job Description

Job Description

We are seeking a detail-oriented and customer-focused Data Entry Customer Service Representative to join our team in Columbus, OH. This position plays a crucial role in maintaining accurate records and supporting customer inquiries with clarity and efficiency.

Responsibilities

Accurately enter and update customer information into internal databases and systems

Respond to customer inquiries via phone and email in a timely and professional manner

Verify data accuracy and maintain data integrity

Collaborate with team members to resolve customer issues efficiently

Maintain organized records and follow internal documentation procedures

Identify and report recurring customer issues to management

Ensure all customer service activities align with company policies