Receptionist - State Farm Agent Team Member, Mount Vernon

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training&development ABOUT OUR AGENCY: I opened my agency in December 2001, and today we’re a dedicated team of five working together to serve our clients and community. After graduating in 1989 with a dual major in marketing and business management, I began my career with State Farm in the claims department in 1990. Becoming an agent allowed me to return to my hometown of Mt. Vernonand use my experience to make a difference for the people here. Community involvement is an important part of who we are. I serve as a school board member for Mt. Vernon City Schools, and our office participates in a variety of local events throughout the year to support and connect with our neighbors. We’re looking for a motivated self-starter to join our team—someone who always puts the customer’s needs first. The ideal team member is a strong listener, able to understand what clients truly need and recommend the right solutions. Building trust and developing long-term relationships is at the heart of what we do, and we’re excited to welcome someone who shares that same passion. If you’re ready to join a team that values service, relationships, and community impact, this could be the perfect opportunity for you. ROLE DESCRIPTION: Tim Workman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.