Showroom Customer Service Representative, Corona

Showroom Customer Service Representative

Achieve more with Volt Volt is immediately hiring for Showroom Customer Service Representative in Corona, CA As a Showroom Customer Service Representative, you will: Be entering customer orders accurately, completely, and in accordance with established procedures. Be validating pricing, product selection, shipping details, and required dates prior to order release.Be identifying discrepancies or potential issues and take corrective action before processing. Be serving as the primary point of contact for assigned orders and related customer inquiries. Be responding to Zendesk tickets within 4 business hours and manage inquiries through resolution. Be communicating proactively with customers regarding order status, backorders, changes, or required clarifications.Be making or receiving customer phone calls when necessary to clarify order details or resolve issues. This is a full-time contract opportunity. The ideal candidate will have: 1+ year of customer service and data entry experience. Proficiency with Microsoft Office 365. Preferred Skills and Qualifications:Experience with Zendesk or similar ticketing systems. Experience with Oracle. Experience with basic Excel as in data tracking. Pay Rate: $17.00 - $19.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -898-0005. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C.

1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf