CSR?/Sales Representative, Danbury

Benjamin Franklin Plumbing Team Member

This position answers incoming client telephone calls and calls outbound to book member inspections. Reports to the Office Manager. This position has room for growth, commission opportunity and full benefits. Job Duties Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the companyGood communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the fourth ring Notifies clients ahead of time without fail if the plumber is not going to arrive at their home within the scheduled time windowCalls customers with our membership and book annual appointments Sales mentality is critical and crucial to this position Minimum Requirements High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skillsPrior customer service and phone sales experience preferred Compensation: $15.00 - $18.00 per hour Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.