Customer Service Specialist, Delray Beach

We're hiring on behalf of a client who is expanding their support team and seeking a

Customer Service Specialist

in Delray Beach, FL. This is a fast-paced,

office-based role

ideal for someone who enjoys communicating with clients, following structured processes, and managing multiple priorities throughout the day.

This position is well suited for a dependable, detail-oriented professional who communicates confidently by phone and email, is highly organized, and can work efficiently in a time-sensitive environment. Flexibility, reliability, and strong follow-through are key to success in this role.

You'll spend much of your day communicating with clients and internal teams, reviewing information for accuracy, and ensuring daily tasks are completed efficiently in accordance with established procedures.

This role may be a great fit if you:

Enjoy fast-paced, structured office environments

Have strong customer service and communication skills

Are highly organized, dependable, and detail-oriented

Can multitask and manage shifting priorities

Are comfortable working extensively on computers

Requirements:

Associate's degree or higher required

Strong verbal and written communication skills in English

Excellent phone etiquette and follow-up skills

Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel)

Ability to meet time-sensitive deadlines

Ability to adhere to established policies and procedures

Preferred / Helpful Qualifications:

Fluent in English and Spanish: read, write, and speak

Previous experience in customer service, administrative support, or office operations

Strong time-management and multitasking abilities

High attention to detail and accuracy

Ability to work independently with minimal supervision

Professional, cooperative, and reliable work style

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.