Customer Service Rep, Des Moines

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

Provide friendly and attentive service to customers both over the phone and in-person.

Assist customers with placing orders, customizing pizzas, and answering menu questions.

Upsell additional menu items and promotions to enhance customer satisfaction.

Handle inquiries, concerns, and complaints with empathy and professionalism.

Accurately enter orders into the system and process payments.

Maintain cleanliness and organization within the store