Customer Service Specialist 2, West Des Moines, IA

Join one of Des Moines largest life insurance firms! Come have the opportunity to support an organization known for it's outstanding culture, business presence, and growth! We are looking for individuals excited to join an organization like this and grow professionaly and contribute to the company's long term goals! If this sounds like a company and opportunity you are interested in exploring, please apply within!

salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

Assisting customers “post-issue” (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. This work will also include taking calls from our sister company, American National. Candidates will be trained on both company’s products. Call volume is roughly 50+ calls a day.

Qualifications: Customer service skills, quick learner/self-starter. Excellent attention to detail, professional written/verbal communication. Previous phone customer service experience required (will be handling inbound/outbound calls)

• Energetic, personable candidates, with a phone service background are required.

Skills

• Customer Service
• Call Center

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.