Residential Security Agent, Des Moines

Crisis24 Residential Agent
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations.
Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.
At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape.
Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment.
Within our thriving environment, you'll discover abundant chances for both personal and career advancement.
Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels.
Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
Responsibilities & Expectations
The Residential Agent is an Executive Protection Agent tasked with numerous functions providing overall support to protective security operations within the residential environment.
The following are basic functions and responsibilities of this role:
Be responsible for safeguarding the client, family, and personal property located at the residence.
Incorporate the client's core values and code of conduct in all decisions and actions.
Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
Access control for visitors, employees, and vendors.
Demonstrate effective communication with the client, the family, and other team members.
Maintain discretion and confidentiality.
Promote and establish effective working relationships with the client and the Detail Lead er to quickly resolve operational issues without affecting the client's quality of life.
Detect and report suspicious activity and security vulnerabilities.
Be able to operate in a dynamic, multifaceted, and fast-paced environment.
A valid IA Exposed Firearm Permit and Guard Card are required.
Desired Qualifications
5 + years of experience in Executive Protection, ERT, PSD, or RST.
A valid LEOSA permit, Concealed Carry Weapons permit, Exposed Firearm Permit, Armed Guard Card, and/or CPR certification.
Participation in random drug screenings.
Team members must always maintain physical readiness to respond to an attack or hazard.
Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
Excellent communication skills (verbal and written)
Prior military, law enforcement experience providing physical security, emergency response, surveillance detection, secure transportation preferred.
Prior training in incident response, emergency medicine, etc.
Benefits
Medical, Dental, Vision, and Life Insurance
Competitive 401k with employer match
Employee Assistance Program (EAP)
Paid time off (PTO)
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment without regard to race, religion, gender, sexual orientation, national origin, age, veteran or disabled status, or any other protected class.