Office Manager, Cincinnati

Job Description Job Description Arthritis Knee Pain Centers is looking to bring a dedicated medical office manager onto our team!
As Practice Manager, you will be responsible for creating and maintaining an efficient, effective, energetic and enthusiastic practice environment .
You will gain and maintain the knowledge necessary to support each role in the practice.
The target is to ensure a positive patient and staff experience, with accuracy, consistency, and compassion.
Responsibilities
Greet patients
Ensure staff is well equipped
Keep an open line of communication with patients and staff
Monitor and control patient wait times.
Lead morning meetings
Address patient concerns
Review patient charts
Ensure practice administrative duties are completed promptly
Maintain discretion regarding patient health information
Maintain weekly reconciliations and deposits
Work with patients to resolve any outstanding payment issues
Attend recurring and ongoing training calls
Monitor inventory counts and place orders
Skills
Friendly
Proven working experience as a medical practice manager
Knowledge of medical office management systems
Excellent time management skills and ability to multi-task and prioritize work
Social perceptiveness and service oriented
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficiency in MS Office and patient management software
Requirements
3 years minimum medical practice management experience
Benefits:
401K with match
Paid time off
Dental
Vision
Medical
Disability
Bonus eligibility
Medical Specialty:
Orthopedic Medicine
Schedule:
Monday to Friday
8:30 AM to 5:00 PM
Work setting:
In-person
Office
Private practice
Organizational Description:
At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee.
Every patient is special.
Every patient is family.
Our care standard celebrates every patient's unique needs with empathy, care, and transparency.
Company Culture
As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role.
We deliver incredible patient care in which we are known for.
You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events.
With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility.
Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more!
We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member.
In every patient engagement, we lead with six guiding principles:
Dignity
Compassion
Responsiveness
Personalization
Privacy
Safety
Job Posted by ApplicantPro