Customer Service Representative, Ennis

Customer Service Representative
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees.
RGI, established in ****, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
Rogers Group, Inc. is seeking candidates for a Customer Service Representative position.
This position requires travel between our two locations in Ennis and Glen Rose Texas with an average of ***** hours weekly.
The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills able to operate our Truck Scale system, take customer orders, and dispatch trucks.
They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data.
Must be willing to work flexible hours, including Saturdays.
Job Requirements:
Operate scales in dispatch and delivery of products or material
Answer customer calls
Assist in processing paperwork for corporate accounting systems such as accounts payable, etc.
Assist sales staff with customer service responsibilities
Promote team atmosphere at location and across the division
May be called upon at the discretion of Managers to perform other duties
Reliable transportation
Qualifications:
Previous experience CSR/dispatch experience a plus
Detail oriented with a high degree of accuracy with the ability to multi-task
Proficiency with Microsoft Office applications
Excellent customer service skills
Ability to work with minimal supervision
Excellent communication skills both oral and written
Must be able to pass a pre-employment drug screen
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401 (k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications.
We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.