Retail Store Manager, Waxahachie

PetSmart, Inc.
- - Responsibilities: Lead the associate and pet parent experience at all levels and ensure pets in our care are safe and healthy; Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns; Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups; Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team; Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store and driving improvements