Security Technology Manager, Michigan

Control Risks is looking for a skilled Security Technology Manager to support a high-profile client’s workplace safety and security operations across the Americas. This is a unique opportunity to join Control Risks’ embedded consulting team and work directly with a premier global technology company, helping to deliver a world-class security systems and maintenance program.

You’ll be embedded with the client’s Physical Security Systems & Technology Team, which is responsible for maintaining and enhancing physical security infrastructure—including access control, video surveillance, and intercom systems. Your work will focus on managing ongoing system service operations and executing small-scale device change projects.

Oversee preventive and reactive maintenance for physical security systems across the Americas.

Be the go to contact, and serve as the key liaison among guard teams, facilities, IT, and vendors.

Coordinate vendor meetings, track service metrics, and ensure SLA compliance.

Report Insights by Compiling and presenting weekly reports on system health, service tickets, and vendor activity.

Conduct system health checks, manage access control operations, and ensure work meets strict standards.

Support device moves/adds/changes and small project rollouts, mitigating risks and aligning with security ops.

Ensure Timely Resolution, by working with vendors and integrators to resolve issues, keeping stakeholders informed every step of the way.

Requirements

3–5 years of experience with enterprise-level physical security systems.

Expertise in access control and video surveillance systems (Lenel OnGuard certification required – Advanced Access or higher).

Strong communicator with experience managing vendors and working cross-functionally.

Familiarity with ticketing systems and detailed service documentation.

Understanding of industry best practices in system design and installation.

Benefits

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.

We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

Salary: $100,000-$120,000 annually

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit