Part-Time Retail Sales Associate, Panama City

Worksite Location : 411 E 23rd St C, Panama City, FL *****
Schedule Requirements: Evenings and weekend availability required.
Everyone is welcome here
.
Each of us is unique, and thats what makes us amazing.
We believe in inclusiveness and celebrating each persons individuality, because theres power in bringing people with different points of view and life experiences together.
Thats why we provide equal employment opportunities (EEO).
All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, theres no limit to what we can achieve.
IN A NUTSHELL
Retail Sales Associates take care of our patients and customers.
They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
This role is with Surterra Wellness
,
one of the renowned retail brands under the Parallel umbrella.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend).
If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you.
We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere.
For more information, visit .
WHAT YOU WILL BE DOING
Model best-in-class service that consistently exceeds our customers expectations and builds a long-term rapport using established customer service model.
Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
Maintain the cleanliness of the store on a daily basis.
EXPERIENCE AND SKILLS YOULL BRING
Required
Age 21 or over
High School Diploma or equivalent
Valid Government-Issued Photo ID
Must be flexible regarding work schedule, including evenings, weekends, and holidays
1 year in Retail or a related industry where customer service is critical
Constantly operating a computer and other office machinery
Strong attention to detail and ability to multitask and manage time effectively
Excellent communication and organizational skills
Ability to manage difficult situations and resolve in a timely and professional manner
Microsoft Office Suite proficient level
Preferred
Experience in the Cannabis industry
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position for prolonged periods during the shift
Ability to assist with lifting stock and materials
Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
YOU WILL BE SUCCESSFUL IF YOU
Are self-motivated; micro-managing isnt fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the traditional solution isnt the best one
WHAT YOU GET
Employee discount
Balance and flexibility; paid time off, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision
why we exist is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission
how we will do this is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values
Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer.
We embrace and encourage our employees differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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