Telecommunications Operator, Friday Nights, Dover

Massachusetts General Hospital - 789 Central Avenue - Responsibilities: Operate the hospital's telecommunications system, including answering incoming calls, making outgoing calls, and routing calls to appropriate departments; Relay emergency codes, pages, and other critical messages promptly and accurately; Provide assistance to hospital staff, patients, and visitors by answering queries and directing them to the appropriate resources; Maintain accurate records of communication and calls, including documenting emergencies and urgent messages; Coordinate with security, facilities management, and medical teams to relay information regarding emergencies, maintenance, and other urgent situations