Customer Service Representative, Bell Gardens

BradyPLUS - - Responsibilities: Interact with customers via telephone, email, or in person to provide support and information on BradyPLUSs products and services; Become a subject matter expert on BradyPLUSs products and services in efforts to forecast individual customer specifications and preferences, delivery guarantees, and provide product recommendations as needed; Process customer orders, returns, collect payment, process will-call orders, and answer shipping inquiries; Research all customer inquiries and troubleshoot matters that concern orders, pricing, back orders, and deliveries; Provide support to Outside Sales Representatives by researching customer and product issues, referring new business leads