BRM Assistant, NC

Description The BRM Assistant/Business Development position is a developmental role designed to prepare the employee for future responsibilities as a full Business Relationship Manager. The position will support customer-related activities while learning AOSP, CRES and RECON processes, products, and internal workflows. This role focuses on building foundational knowledge, assisting BRMs, and developing the communication and problem-solving skills necessary to serve as a primary customer contact in the future. Responsibilities Learning&Development - Develop a foundational understanding of AOSP, CRES and RECON customers, their products, and how AOSP supports each relationship. - Gain working knowledge of the AOSP, CRES and RECON factories, including production flow, quality expectations, and specification requirements. - Participate in training sessions with financial, leaf, shipping, and factory teams to understand cross-functional dependencies. Customer Support (with BRMs as needed) - Serve as primary BRM for CRES/PRO/Recon sales and business opportunities. -Help provide timely and accurate responses to customer-related inquiries on new opportunities. - Observe and support customer meetings, calls, and communication to develop relationship-building skills. Operational Support - Work closely with the financial division to learn how costs, margins, and accounts receivable influence customer management. - Support monitoring of blend costs, product specifications, and blend maintenance activities alongside the Leaf Utilization Manager. - Assist in documentation of customer interactions, product changes, and internal requests. Business Development Exposure - Participate in discussions around new opportunities and growth with existing customers. - Assist in gathering data or preparing materials needed for customer proposals or internal reviews. -Support enhancement opportunities for existing business for efficiency and growth. Qualifications - High School diploma or equivalent required. BS Degree preferred. - Working knowledge of tobacco preferred but not required. - Strong written and verbal communication skills. -Proficient computer skills. - Ability to listen effectively, learn quickly, and apply feedback. - Demonstrated ability to work as part of a team, show respect for differing viewpoints, and operate positively within an organizational structure. - Openness to coaching, direction, and developmental feedback.