Internship - IT Support, Eau Claire

DEPARTMENT:

IT SUPPORT LOCATION:

GENERAL OFFICE, EAU CLAIRE, WI REPORTS TO:

TEAM LEAD, SENIOR MANAGER TRAVEL REQUIRED?

NONE PAY RANGE:

$17.25/HOUR

Why Work for Menards? Profit Sharing&401K Profit Sharing&Team Member Discount Highly collaborative work environment Monday - Friday work week POSITION SUMMARY: The IT Support Intern is responsible for providing equipment repair assistance to the Menards's stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.

The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday.

The schedule is flexible and we work with your school schedule!

PRIMARY RESPONSIBILITIES:

Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups Repair and perform maintenance on company owned computers and peripherals Perform generic and basic tests on connectivity and application launches Repair and troubleshoot tablets of various models and sizesRecommend or perform remedial actions to correct problems and documents issues Enter commands and observe system functions to verify correct system operation Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department managementFollow established company policies regarding safekeeping and security of equipment under repair Skills&Requirements POSITION REQUIREMENTS: Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University) Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skillsExcellent analytical skills for problem determination and resolution Ability to remain calm and courteous in demanding situations Ability to manage multiple priorities Ability to work independently, as well as with a group Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)Candidates must be eligible to work in the United States, presently and in the future, without sponsorship

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