Spanish Interpreter, El Paso

About the Company TransPerfect Connect (TPC) is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI).
We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care.
About the Role TPC is seeking highly fluent, professional bilingual speakers (English Spanish) with experience using their language skills in a professional call center-style setting.
We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services.
Responsibilities Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.)
Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion
Maintain confidentiality and impartiality at all times
Manage call flow professionally, including respectfully intervening when clarification is needed
Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
Remain strictly within the interpreter's role without offering personal opinions or advice
Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity
Qualifications High school diploma or equivalent (required); college education preferred
Fluency in English and Spanish, with B2+ proficiency or higher
Ability to pass a language and interpreting skills assessment
Minimum of 6 months of call center, customer service, or interpreting experience
Strong verbal communication, bilingual accuracy, and ethical decision making
Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
Strong sense of professional responsibility, integrity, and time management
Comfortable with assertive communication and session control
Basic computer skills, including typing and MS Office navigation
Quiet, distraction-free workspace conducive to active listening and sustained concentration
Required Skills Certification in medical, legal, or community interpreting (strong plus)
Experience with remote work tools and communication platforms
Preferred Skills Certification in medical, legal, or community interpreting (strong plus)
Experience with remote work tools and communication platforms
Pay range and compensation package Pay: From $***** per hour
Equal Opportunity Statement TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.
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