Case/Contract Management Services Associate IV, Warren, MI

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Case/Contract Management Services Associate

Pay Rate: $24.00/hr, which may be below your state's minimum wage. Please take this into consideration when applying.

Full-Time - Hybrid Role (In office days are Tuesday and Thursday)

Hours: Monday - 8:00 am - 6:00 pm; 8.5 hour day with a flexible start time

As a Case/Contract Management Services Associate at Conduent, you’ll have an opportunity to work in legal services. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions.

About the Role:

• Responsible for providing legal support to the customers including:

• Processing physical mail

• Preparing Discovery Tracking logs for assigned matters

• Submitting document request to various contracts for assigned matters

• Scheduling and participating in custodian interviews or conference calls

• Producing and Managing document productions for assigned matters

• Providing general litigation support to the customers as needed

Requirements: 

• Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate. 

• Be able to successfully pass a criminal background check

• Have previous customer service experience

• Demonstrate problem solving abilities & critical thinking skills

• Demonstrate good communication skills (verbal/written)

• Proficient in MS Office products

• Demonstrate organizational skills and ability to multi-task

• Demonstrate time and task management skills

• Conduct keyword searches

• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)

• Must have the ability to connect with an ethernet cable to a modem/router

Working with us:

Join a rapidly growing organization that can support your career goals.

What you get:

• Paid Training

• Career Growth Opportunities 

• Full Benefit Options

• Great Work Environment 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $45,360 - $56,700.

We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, CT, CO, HI, MA, IL, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. 
Metro Areas: MN – Minneapolis, DC- Washington, CO - Boulder, CO - Edgewater, AZ- Flagstaff

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:   click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also  click here to access Conduent's ADAAA Accommodation Policy .