Technical Customer Service Representative III, Remote

Description

Job Responsibilities:

Assist with corporate card implementation activities across global markets, including:
Expansion of P-Card markets
Serve as a primary point of contact for customer service inquiries related to corporate card and T&E systems
Draft and distribute communications regarding card programs and expense policy updates
Provide administrative and system support for:
Concur Expense (Site Administration)
SAP Expense Modules
Citibank Corporate Card integration
Collaborate on the Concur Transformation Project, contributing to planning and system updates as assigned
Support internal teams with training, documentation, and onboarding as needed
Perform other duties and special projects as directed

Skills:

Education/Experience:

Bachelor’s Degree (BA or BS) in Business Administration, Finance, or a related field
Previous experience in corporate card programs (Citibank preferred)
Familiarity with SAP and Concur Expense platforms
Strong customer service and communication skills
Detail-oriented, with the ability to manage multiple tasks and deadlines
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)

Highlights

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