Player Services Main Banker - Full-Time, Fall River

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

 

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

 

Click  to discover how we empower team members to grow, thrive, and advance in their careers.

 

WE LOVE OUR WORK.:
Responsible for fostering a fun environment

Responsible for being a gracious host to all internal and external guests

Responsible for promoting a positive influence in the community and participating in company-sponsored events

Accurately completing and updating electronic MTL/MIL transactions

Accurately process Poker Room activity; verification of front-line cashier transactions over $1,000.00, receiving Poker Dealer tokes, process chip redemptions when required; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed in the absence of a member of management

Flexibility with schedule, perform any cashiering duties as needed, or as instructed by member of management

Understands and performs department objectives, standards, and guidelines

Possess thorough knowledge of casino policies for all cashier areas

Maintain, reconcile, fill and credit Ticket Redemption Units as needed; collaborate with the Main Bank to accomplish these tasks

Maintain security and accountability over all funds, including, but not limited to chips, coins, tokens, cash currency, foreign cash currency, cash equivalents and paperwork

Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

Verify all Cashier and Main Bank paperwork is accurately completed prior to Accounting and Internal Audit review

Accurately complete transactions with Internal customers

Accurately process and record Unclaimed and regular Jackpots

Maintain accurate inventory of all Chips distributed and received from Table Games, Main Bank and Cashiers

Thorough knowledge of the paid in/out guidelines

Work with Vault to ensure timely process of buys; accurately receive “drops” and complete other transactions from the Count Team.

Answer phone calls with proper phone etiquette

Accurately process and verify deposits

BRING US YOUR BEST.:
Must have an outgoing, energetic and enthusiastic attitude

Must enjoy hosting others

Must be comfortable initiating conversations and creating a fun environment with our guests

High school diploma or equivalent

Attention to detail and proficient in Microsoft applications (Excel, Word)

Willing to learn and be adaptable

Strong interpersonal skills and ability to work independently

Ability to accurately identify and cash different denominations of gaming tokens, currency, chips, etc.

Ability to communicate effectively with patrons, subordinates and all levels of employees

Understanding of property and department policies and procedures

Accounting background helpful

Accurately process Fast Cash Ticket Redemption, end of shift process

Ability to handle multiple priorities in a fast-paced environment

Willing to work various shifts and days off

Ability to work in an environment of various levels of noise and large crowds and stand on feet for long periods of time shift

Performance in this position must be pleasant, efficient, an honest manner at all times. 

Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer

 

 

 

 

 

 

 

STARTING SALARY:
$18.67 per hour