Customer Service - Administrative Assistant, Dighton

Job Title: Customer Service - Administrative
Direct Hire
Location:
Taunton, MA
Salary:
$50,000 $62,000 per year
Employment Type:
Full-Time
To Apply:
Please send your resume to
******
Job Summary
The Customer Service Representative is responsible for delivering excellent day-to-day service to customers while supporting internal administrative operations.
This role serves as a key point of contact for clients and plays an essential role in ensuring
smooth office functionality.
Key Responsibilities
Customer Service
Serve as the primary point of contact for customer inquiries
Respond to customer questions via phone, email, and in person
Resolve issues efficiently and professionally
Assist with processing orders, returns, and service requests
Maintain and update customer account information
Office Administration
Manage incoming calls, emails, and mail distribution
Support daily office operations including scheduling, filing, and correspondence
Maintain office supply inventory
Keep accurate records and databases
Perform general administrative duties and help maintain a clean, organized office environment
Prepare reports, documents, and presentations in collaboration with senior team members
Assist with operational documentation such as job folders
Support onboarding of new employees and assist with employee inquiries
Required Skills & Qualifications
High school diploma or equivalent required (Associates or Bachelors degree in Business preferred)
34 years of experience in customer service and/or administrative roles
Strong communication and interpersonal skills
Proficiency in Microsoft Office and/or Google Workspace
Excellent organizational and multitasking abilities
Strong problem-solving skills and attention to detail
Preferred Qualifications
Experience with Microsoft Excel
Familiarity with QuickBooks
Knowledge of office management tools and procedures
Ability to work both independently and as part of a team
Join Kelly Services and take the next step in your career with a stable, full-time opportunity offering competitive pay and growth potential.
Apply today!
To Apply:
Please send your resume to
******