Full Time Front Desk, Sedona

Full Time Front Desk

Job Category: Garlands Full-Time On-site Orchard Canyon on Oak Creek Sedona, AZ 86336, USA Job Details

Description

What You'll Do Create a warm welcome for every arriving guest and a gracious farewell at departure. Manage check-ins, check-outs, guest messages, and reservations (training provided; scheduling software experience helpful but not required). Keep the front desk, lobby, and guest areas organized, welcoming, and in harmony with our atmosphere.Communicate clearly with kitchen, housekeeping, and management to ensure guest needs are met with ease. Support guests with information, directions, and small touches that make their stay feel like home. Stay engaged during quieter hours by keeping spaces clean, tidy, restocking, and preparing for arrivals.Who You Are Reliable, punctual, and professional - presence and timeliness are essential. Experienced in hospitality, customer service, or reception roles (hotel/lodge experience a plus). Comfortable with technology; scheduling or reservation software experience is helpful but not required. A natural communicator with warmth, patience, and attention to detail.Someone who thrives in an intimate, values-driven environment where every role matters. Our Values in Action At Orchard Canyon, every team member is a steward of our land, traditions, and hospitality. The right candidate will reflect and embrace our core values: Hospitality as Home

creating comfort and belonging in every interaction. Excellence

taking pride in the details and striving for quality in every task. Wholeheartedness&Presence

showing up fully, with care and sincerity. Team Unity

working together with trust, collaboration, and respect. Position Details Compensation: Competitive hourly pay; details discussed during the interview process. Training provided in Orchard Canyon systems and guest service approach. Qualifications

Skills

Preferred Critical Thinker: Novice Organized: Novice Problem Resolution: Novice Phone Etiquette: Novice Active Listener: Novice Communication: Novice Attention to Detail: Novice Customer Service: Novice Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.