Operations Supervisor - Distribution, Fontana

Operations Supervisor 2nd Shift (Fontana, CA)
Company: DHL Supply Chain Location: Fontana, CA Position: Operations Supervisor Shift: 2nd Shift | 12:00 PM 9:00 PM Schedule: Monday Friday (flexibility required based on operational demand)
Role Overview
DHL Supply Chain is hiring an experienced Operations Supervisor to support our Fontana, CA operations on 2nd shift (12:00 PM 9:00 PM).
This role is responsible for supervising daily warehouse activities, leading hourly associates, and ensuring safe, efficient, and high-quality operations in a fast-paced logistics environment.
The Operations Supervisor serves as a hands-on leader, driving productivity, supporting employee engagement, and ensuring DHL performance standards are met for our customers.
Key Responsibilities
Supervise daily warehouse operations during 2nd shift at the Fontana site
Lead, coach, and motivate hourly associates to meet productivity, quality, and safety expectations
Ensure compliance with all DHL safety policies, OSHA standards, and site-specific procedures
Conduct daily shift start-up meetings and communicate operational priorities
Monitor labor performance and adjust staffing plans to align with workload demands
Track and report KPIs related to productivity, quality, attendance, and safety
Address operational issues in real time and escalate as needed
Support continuous improvement initiatives to enhance efficiency and performance
Enforce company policies consistently while promoting a positive work culture
Collaborate with Operations Managers, HR, and support teams to meet site objectives
Required Qualifications
Bachelors Degree
13 years of supervisory experience, preferably in a warehouse, distribution, or logistics environment
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a high-volume, time-sensitive operation
Working knowledge of warehouse management systems and Microsoft Office tools
Flexibility to support extended hours, peak seasons, weekends, or schedule changes as needed
Preferred Qualifications
Previous experience in a 3PL or high-volume distribution center
Background in labor management, productivity tracking, and KPI execution
Lean, Six Sigma, or continuous improvement exposure
Why Join DHL Supply Chain Fontana
Work for a global logistics leader with a strong presence in the Inland Empire
Opportunities for career progression and leadership development
Collaborative team environment focused on safety, respect, and accountability
Competitive pay, benefits, and recognition programs
DHL Supply Chain is an Equal Opportunity Employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Operations Supervisor - Distribution
The Operations Supervisor role has a national salary range of $62,500 - $70,000.
For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.